How UBench strengthens claims & repair management in automotive finance
UBench helps automotive finance and leasing companies uncover those gaps — turning complex, time-consuming processes into streamlined, data-driven operations that integrate seamlessly with SOFICO Miles Enterprise.
What was once merely an administrative support function has now become a strategic driver of efficiency. UBench knows where the hidden costs lie — its platform brings those blind spots into the open, turning them into opportunities for process improvement and cost reduction.
1. Manual, time-intensive processes
Disconnected administrative workflows. A shortage of skilled technicians and repair-knowledgeable staff. Overly complex documentation. These are all bottlenecks that slow operations and inflate costs.
UBench automates and simplifies these processes — delivering greater accuracy, fewer delays, and significantly reduced manual workload (in many cases up to a 30% reduction within three months of deployment).
When combined with SOFICO Miles Enterprise, these efficiencies extend across the full contract lifecycle, ensuring claims and repair processes align seamlessly with contract, billing, and financial data.
2. Repair market: rising expectations
Drivers and fleet managers expect transparency, speed, and convenience — especially as electric vehicles (EVs), ADAS systems, and connected technologies increase complexity.
UBench provides visibility and coordination across repair networks, enabling finance and leasing providers to reduce turnaround times and improve customer satisfaction through smoother collaboration between all stakeholders.
3. Regulatory burdens
From ESG and sustainability reporting to frameworks like DORA or directives such as ELV, regulatory requirements continue to expand.
UBench builds compliance into daily workflows, ensuring every claim and repair step meets required standards without adding administrative effort. Combined with SOFICO’s ecosystem of solutions, this approach turns compliance into a competitive advantage.
4. Building a holistic ecosystem
UBench is designed for connectivity — whether as a standalone platform or integrated within SOFICO Miles Enterprise. From AI-enabled visual inspections to repair-estimation tools such as GT Estimate and Peppol invoicing, it covers every step of the claims and repair lifecycle.
This integration ensures faster processing, fewer errors, and more accurate billing — all crucial for maintaining profitability and customer trust.
Future-ready with UBench and SOFICO Miles Enterprise
By delivering full transparency across claims and repair management, UBench unlocks complete cost-of-ownership visibility and empowers smarter, data-driven decisions.
Through its integration with SOFICO Miles Enterprise, UBench becomes part of a scalable ecosystem that strengthens every aspect of contract and vehicle lifecycle management — from onboarding and repair to renewal and remarketing.
For fleets, OEM captives, leasing companies, and equipment-finance providers alike, UBench and SOFICO Miles Enterprise together provide not only the technology foundation for operational excellence but also the strategic flexibility to adapt to tomorrow’s mobility challenges.