Miles Community is our regular touchpoint where our customers and product experts come together to share progress, demos, and near-term plans around the SOFICO Miles suite. We publish these highlights so you can catch up in minutes, share them with your team, and decide where you want a deeper dive.
If you’re a customer and want a front-row seat next time, join the next Miles Community session.
SOFICO Miles Enterprise
What’s new
We’ve made overnight work sturdier and diagnostics faster. If a long job is interrupted, it resumes from the last completed step—no restart from zero. And when an alert fires (error spike or latency regression), a single trace ID ties together logs, metrics, and spans so engineers can see which call regressed, where, and when. Every release ships with vulnerability scans, signed packages, and an SBOM, so your security team can verify what’s inside.
What’s shipping
Each release follows the same sequence, with health checks and a clean audit trail, reducing downtime and human effort.
What’s next
We’re moving to a unified, modern runtime to simplify the stack and make future updates smoother.
SOFICO Cloud
What’s new
A clear promise: we build it, we run it—on Microsoft Azure. You get a dedicated environment in the region you agree with us, and we plan change windows together. No forced auto-updates.
What’s shipping
Four service areas keep it simple:
- Infrastructure & Application Operations: health monitoring, clear dashboards, planned releases, tested backups.
- Security & Compliance: controlled access and single sign-on, protected entry points, an auditable change trail.
- Flexible Add-ons: high-availability choices, private connectivity, managed mail/SFTP, integrations, and database options when they make sense.
- Service Management & Support: defined SLAs with optional 24/7/365 coverage.
What’s next
More automation around updates and post-change checks, plus broader high-availability patterns where they add clear value. (On-prem remains possible today; our long-term direction favors SOFICO Cloud.)
SOFICO Miles Retail Suite
What’s new
- SOFICO Miles Dealer Point of Sales now gives dealers and brokers quicker price indications, an easy switch between VAT in/out, a faster handoff to a personalized quote, and transparent promotions.
- SOFICO Miles Showroom adds richer visuals and practical filters (think: condition, location, mileage) to help buyers find the right vehicle faster—and lead handling is simpler.
- SOFICO Miles Customer Self-Serve moves from “request and wait” to direct edits for profile data, addresses, contacts, consents, and bank accounts, plus a central place to find and download documents.
What’s shipping
Bespoke pricing in SOFICO Miles PCS—visible today in Dealer Point of Sales and coming to Showroom—makes it easier to reflect real-world agreements and payment structures, without manual rework.
What’s next
SOFICO Miles Dealer Point of Sales will open up more machine-to-machine flows (starting with credit applications) and support “hybrid journeys” that move smoothly between online and in-store. SOFICO Miles Showroom will connect to build-to-order scenarios and add smarter labeling/ranking and campaign insights. SOFICO Miles Customer Self-Serve now includes a request center: guided inputs, automation, smart routing, and live status—less back-office work, more driver self-serve—plus first termination scenarios.
Join the conversation
If you’re a SOFICO customer, we’d love you to join the next Miles Community and take part in regular online sessions—live updates, Q&A, and a say in what we tackle next. If you’re evaluating SOFICO, we’re happy to set up a short call or a focused demo (Cloud or Retail) tailored to your context.
